Nancy Bifulco
Manager of Accounting & Financial Services

Dennis Bozzi
President

Jean Elliott
Director of Housing, Supportive & Assisted Living

Tess Kwiatkowski
Executive Vice President

Nancy Laurinaitis
Member Services Specialist

Margaret Lyden
Executive Assistant

Karen Messer
Vice President of Member Services

Betty Morrell
Office Manager

Chitra Oka
Program Director - Confidence Satisfaction Survey Program

Kirk Riva
Vice President of Public Policy, Springfield Office

Jason Speaks
Legislative Coordinator, Springfield Office

Erin Wolkotte
Meeting Services Coordinator